The Equality act 2020 is a great example of how the law aims to protect people from disability discrimination in the workplace and wider society.
Section 20 of the act imposes a duty to on companies and service providers to make reasonable adjustments. However, a decade after the legislation was introduced, many service providers are still failing to make reasonable adjustments to accommodate the needs of disabled people.
Would you expect a wheelchair-bound person to get onto public transport without a ramp? I believe the answer is no. So why do companies expect those with learning disabilities to make life decisions with information that they cannot retain or understand?
LWA has been using their legal right to enlighten companies that reasonable adjustments are not a case of ‘one size fits all’ and making one reasonable adjustment will rarely be sufficient to remove the barriers faced by people with learning disabilities.
The Royal Bank of Scotland Group Plc v Allen  EWCA Civ 121 refers to the current code of practice “The policy of the [DDA] is not a minimalist policy of simply ensuring that some access is available to disabled people; it is so far as it is reasonably practicable, to approximate the access enjoyed by the rest of the public. Accordingly, the purpose of the duty to make reasonable adjustments is to provide access to a service as close as it is reasonably possible to get to the standard normally offered to the public at large.”. Current code of practice Paragraph 7.4 - https://www.equalityhumanrights.com/sites/default/files/servicescode_0.pdf
Whilst companies need to remember that they have a duty under the Equality Act to make reasonable adjustments. We need to remember that we have a legal right to hold companies responsible.